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Pets At Home Setups?

Lizard chat, help and advice

Pets At Home Setups?

Postby Petsnakes » 12 Aug 2010, 09:10

Hi guys,

Well, I never thought I'd be posting in the lizards section again after decided to just concentrate on snakes five or six years ago.

However, I finally gave in to pressure from the other half and got her a Bearded Dragon for her birthday.

I'd noticed that my local Pets At Home had started setting up a new reptile section a few weeks ago and went in to see if they had any animals yet.

They had a few little baby Beardies and one that was about six months old.

I was very impressed with the setups and the way their 'specialist' went through all the setup and nutritional needs of the Beardies.

When looking at the equipment in the viv I could see a ceramic heater and a spot light, which I assumed was a Powersun or equivelant UV bulb. I happened to ask if it was a Powersun and was told that it was just a normal heat bulb. I asked how they got their UV light and was told it came from a UV tube at the top of the viv.

When I looked up I could see a tube light BEHIND a sheet of glass or perspex. I pointed out that if this was their UV source the UV wouldn't be getting through.

I was assured that this would be chased up.

I realise that they are very new to reptiles and this may have been a simple oversight so I emailed their head office last night and asked for clarification.

In the meantime, I was wondering if anybody on the forum had a Pets At Home with a reptile section near them and could maybe have a look and ask where the UV source is and let us know on the forum.

It may turn out that the spot is actually a UV bulb and the member of staff simply made a mistake.

I'll let you know if I get a reply from their head office.

This didn't put me off buying a Beardie from them as the animals looked very healthy and alert and they'd only been there less than a week so the lack of UV (If that is the case) wouldn't be a major issue.

Meet Bob..............

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Bye for now,

Jim
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Re: Pets At Home Setups?

Postby Clancorns » 12 Aug 2010, 10:37

They all do, its gone national. I worked for them for a month as they were phasing out Petsmart & into P.A.H. and they said they wouldnt get reps again! Shame really, majority of staff dont have a clue, Ive seen 2 stores with 2 lots of baby animals on sand, the leos are too hot. Our local one hasnt been selling them as they've had problems. Arboreal vivs etc...I could go on :(

Nice new addition he is a sweetie :)
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Re: Pets At Home Setups?

Postby Petsnakes » 12 Aug 2010, 13:48

Hi,

Thanks for that.

I thought the setups would be generic to all stores but just wanted to check.

Are those tube lights the UV source then?

Just as a general piece of info..........

They've also got a few stores in England piloting snakes. I was told that they will only be selling Corn Snakes.

I know that Pets At Home asked the Pet Care Trust to produce a specific training pack for them before they started on reptiles. Only staff who have attended the course can deal with the public. This has to be a step in the right direction. Hopefully none of their staff will tell a customer that Leopard Geckos can grow to 3ft long (Which did happen a few years ago).

My local store has somebody coming on Saturday to do a handling session and answer questions.

Guess where I'll be on Saturday. ;)

Bye for now,

Jim
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Re: Pets At Home Setups?

Postby vetdebbie » 12 Aug 2010, 16:36

Hi Jim

You should find that the heat bulbs are in fact MVB's, not sure why they would say they aren't........ Ours haven't got any UV strips in at all, just been to check!

Haven't heard anything here yet about corns, but the cresties will be in soon. We shall see how they go.
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Re: Pets At Home Setups?

Postby Clancorns » 12 Aug 2010, 16:45

*worried*
If they dont know debbie can you let them know that cresties cook really easily and 82 is max but under is much better. Also they can be really easily over supplemented! The set ups (apart from heat) is perfect for adult cresties!
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Re: Pets At Home Setups?

Postby eeji » 12 Aug 2010, 19:59

our local PAH doesn't sell reps (its only quite small) and the bigger ones further out didn't sell reps when I last visited them (quite a while ago now!)
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Re: Pets At Home Setups?

Postby Petsnakes » 12 Aug 2010, 20:37

Hi Ian,

The reptile section at my local PAH only appeared three weeks ago with the animals arriving last week.

Bye for now,

Jim
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Re: Pets At Home Setups?

Postby eeji » 12 Aug 2010, 20:49

i may have to go down and investigate ;) :)
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Re: Pets At Home Setups?

Postby vetdebbie » 12 Aug 2010, 22:27

Clancorns wrote:*worried*
If they dont know debbie can you let them know that cresties cook really easily and 82 is max but under is much better. Also they can be really easily over supplemented! The set ups (apart from heat) is perfect for adult cresties!



Extensive testing has been done to ensure they can be kept cool enough, don't worry! Don't know what the feeding regime will be yet though.
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Re: Pets At Home Setups?

Postby Petsnakes » 13 Aug 2010, 20:30

Hi,

I got a reply from Pets At Home..............

The tube lights at the top are only for display purposes. The 'heat lamp' is actually a Powersun.

Bye for now,

Jim
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Re: Pets At Home Setups?

Postby jordan » 17 Aug 2010, 00:48

ive got a pets at home nearby so i'll be sure to have a look next time im in :)
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